ETOZ Orthopedic Pillow- 12 months limited warranty- Memory Foam Pillow
ETOZ Orthopedic Pillow- Memory Foam Pillow
Pressure relief mesh is made of TPE materials, which has long-lasting performance and is not easy to age.
The pressure relief mesh allows air to flow freely bottom or around the pillow, keeping you cool and comfortable overnight.
TPE particles on the pillow surface help to dissapate heat, giving you a more cool and restful sleep Comes with a removable and washable cover made of soft 100% bamboo cotton fibre.
The memory foam shapes to your unique sleeping postures to comfortably support your neck and shoulders for years to come.
Bamboo charcoal material used has a deodorizing ability and generates a range of positive health effects including tension, stress and anxiety relief for restful sleep.
Made from high density bamboo charcoal memory foam
Memory foam pillow SHOULD NOT be washed
Size of pillow
Orthopedic Pillow 68 x 37 x 11cm
The warranty relating to pillow products does not cover normal changes in hardness/softness or properties which do not affect the pressure relieving properties.
The warranty covers physical defects and changes which cause a visible, permanent indentation, more than 2cm, in the material.
Feedbacks should be made to the us by whatsapp 98889178 or shopee chat message.
To make a claim under the warranty you must present the original invoice or sales receipt as evidence of your purchase.
Warranty Void IF
The product has not been used and/or handled with due care and/or in accordance with the instructions of use, cleanliness and maintenance available at tempur.com
If the instructions for using, cleaning and maintaining the product have not been followed, or if the product has otherwise been damaged as a result of poor maintenance, or careless use.
If the product has been bent, squeezed etc in cold temperatures or for a period of time causing the material to tear or be permanently deformed.
If the product has been wet or soaked. The material absorbs fluids and is difficult to dry, which reduces the functionality permanently.
If the product is very soiled or unhygienic.
*Due to hygiene reason, we do not accept exchange or refund for new pillows.*
We provide a one-for-one exchange for all non-customised, non-clearance items within 7 days of delivery. Simply call us at +6598889178 and quote your invoice number to allow us to better understand your situation. Exchanges for products purchased from etoz.sg would be at our office – 7 Gambas Crescent #09-29, Singapore 757087. Please bring the original invoice with you, along with the merchandise for the physical exchange.
Merchandise should be unused, in its original packaging, and with its label tags intact. We will not accept any items for exchange should they have been used, stained, torn, washed, and/or with traces of fragrance or odour.
This Exchange Policy applies only to merchandise bought on this web site. ETOZ.SG has full discretion to decide whether any item is in a condition suitable for exchange and reserves the right to reject any items if they are deemed unfit for exchange.